Chromatography Data Systems
Software Updates and Patches
Rapid Remedy Updates & Patches
Rapid Remedy PatchTChrom631_23May08J for TotalChrom Version 6.3.1
Problem: When a user has Real Time Plot open and the System Manger makes any change to System Configuration, followed by a “Save and Reconfigure” command, Real Time Plot locks up on the user's PC and can only be terminated through the Windows Task Manager. This problem is made worse in a Citrix environment because the Citrix session must be administered.
Rapid Remedy PatchTChrom631_22May08I for TotalChrom Version 6.3.1
Problem: Columns in a sequence printout and summary report may not be properly aligned unless specific fonts are used.
Rapid Remedy PatchTChrom631_20May08G for TotalChrom Version 6.3.1
Problem: Under certain circumstances, when the system is configured to force a user to store files in a default directory or subdirectory, files may be stored in the users default directory even when set to be stored in a valid subdirectory of that default.
dotLINK v1.2.0 (LinkOS v 4.3) firmware upgrade for dotLINK interfaces
Problem: This firmware upgrade for dotLINK interfaces improves lost connection recovery mechanisms including (a) “Port comm” errors on configured instruments seen if the Acquiring PC was rebooted or shutdown overnight, (b) “No Interface found” message returned when “Query Port for Type” was executed requiring a reboot of the dotLINK or when manually restarting the application to restore the network connectivity, and (c) dotLINK stopped responding when the Ethernet cable was unplugged for a short period of time and then reconnected.
Rapid Remedy PatchTChrom631Plus_12Sep07E for TotalChrom Version 6.3.1
Problem: Under rare circumstances, a corrupt instrument acquisition timestamp can cause TotalChrom to become unusable, due to an Acquire COMM error being generated every minute until the offending instrument and the software are restarted.
Rapid Remedy PatchTChrom621Plus_14MAR07G for TotalChrom Version 6.2.1, 6.3.0 and 6.3.1
Problem: SoftLINK may exhibit com port errors with AutoSystem (XL) and Clarus 500 GCs
PatchTChrom621PLUS_14Mar07G_(070326)
Rapid Remedy PatchTChrom631_18Oct06D for TotalChrom Version 6.3.1
Problem: On some TotalChrom 6.3.1 systems with methods and sequences stored on network file servers, a significant delay can be noticed in the length of time it takes to setup moderate to lengthy sequences.(e.g. >15 minutes for a 100 row sequence.) The problem
can occur with both controlled and non-controlled (A/D) instrument systems.
Rapid Remedy PatchTChrom631_07Sep06C for TotalChrom Version 6.3.1
Problem: Under certain chromatographic situations, the use of the TC Start New Peak (S)
integration event above a User Forced (+UF/-UF) or manual (+M/-M) baseline can cause
discrepancies between baselines shown and areas reported for the associated peaks.
Rapid Remedy PatchTChrom630_06Sep06C for TotalChrom Version 6.3.0
Problem: Under certain chromatographic situations, the use of the TC Start New Peak (S)
integration event above a User Forced (+UF/-UF) or manual (+M/-M) baseline can cause
discrepancies between baselines shown and areas reported for the associated peaks.
Rapid Remedy PatchTChrom631_24Jul06A for TotalChrom Client/Server Version 6.3.1
Problem: Slow response on client PCs when requesting GC status or selecting a different GC instrument from the available instrument list.
Rapid Remedy PatchTChrom630_08AUG05B for TotalChrom Version 6.3.0
Problem: When running under Windows XP SP2, TotalChrom 6.3.0 modifies the Windows registry policy for RPC settings to allow anonymous remote client connections. This mode of operation may be of concern in an increased network security environment.
Rapid Remedy PatchTChrom630_16JUN05A for TotalChrom Version 6.3.0
Problem: In TotalChrom 6.3.0 it is possible for a Client PC user to inadvertently remove configured system printers
Rapid Remedy PatchTChrom621_24SEP03B for TotalChrom Version 6.2.1
Problem: In TotalChrom 6.2.1 an IDX file created during data acquisition with a sequence that has audit trailing enabled cannot be opened by the Sequence Editor, Graphic Editors or Batch Reprocess.
TotalChrom Updates & Patches
TotalChrom Version 6.2.0.0.1 CHDPTCH6201012
Supplemental Maintenance Release (SMR) CHDPTCH6201012 for TotalChrom Version 6.2.0.0.1
Problem: In TotalChrom v6.2.0.0.1: Netconfig.active is sometimes corrupted when saving Sys Config. This problem is referenced in Software Investigation Request (SIR) #654JUH29131609 and Program Change Request (PCR) #26DAS.
TotalChrom Version 6.2.0.0.1 CHDPTCH6201011
Supplemental Maintenance Release (SMR) CHDPTCH6201011 for TotalChrom Version 6.2.0.0.1
Problem: In TotalChrom v6.2.0.0.1: The wrong result file is used when batching a sequence from report to report, re-plot to re-plot and using a method in the result file These problems are referenced in Software Investigation Request (SIRs) #654JUH22251409 and Program Change Request (PCRs) #18JBJ.
TotalChrom Version 6.2.0.0.1 CHDPTCH6201009
Supplemental Maintenance Release (SMR) CHDPTCH6201009 for TotalChrom Version 6.2.0.0.1
Problem: In TotalChrom v6.2.0.0.1: System Config Audit Trail records deletion of printers that were not deleted after a printer was added. These problems are referenced in Software Investigation Request (SIRs) #654JUH24270101 and Program Change Request (PCRs) #45JBJ.
Upgrading TotalChrom from Version 6.2.0 to 6.2.0.0.1 CHDPTCH620405
Supplemental Maintenance Release (SMR) CHDPTCH620405 for Upgrading TotalChrom from Version 6.2.0 to 6.2.0.0.1
Problem: TotalChrom version 6.2.0.0.1 fixes the problem of peaks being flagged as overrange on the AutoSystem XL GC and LC Series 200 DAD, LC Series 200 UV, and LC 235C when the peaks are actually within range as described in PCRs #1325APB and #1326APB.
TotalChrom v6.2.0 CHDPTCH6200515-COS
Supplemental Maintenance Release (SMR) CHDPTCH6200515-COS for TotalChrom Version 6.2.0
CHDPTCH6200515-COS fixes the following problem that exists in TotalChrom Version 6.2.0:
Problem: UV200 Under digital control reports peak/area heights 2X compared to replot result.
This problem is referenced in Software Investigation Request (SIR) # 250FLV23130930 and Program Change Request (PCR) # 47DSL.
The CHDPTCH6200515-COS patch corrects the plot labels only. It does not make the analog and digital outputs agree. It will not require revalidation. See Software Advisory Notice, CHDADV6120321.doc, included in the zip file below for more information.
Choose between CHDPTCH6200515-COS and CHDPTCH6200515-AN. Do not install both
TotalChrom v6.2.0 CHDPTCH6200515-AN
Supplemental Maintenance Release (SMR) CHDPTCH6200515-AN for TotalChrom Version 6.2.0
CHDPTCH6200515-AN fixes the following problem that exists in TotalChrom Version 6.2.0:
Problem: UV200 Under digital control reports peak/area heights 2X compared to analog.
This problem is referenced in Software Investigation Request (SIR) # 250FLV23130930 and Program Change Request (PCR) # 47DSL.
The CHDPTCH6200515-AN patch makes the analog and digital outputs agree. It may require revalidating the system. See attached Software Advisory Notice, CHDADV6120321.doc, included in the zip file below for more information.
Choose between CHDPTCH6200515-COS and CHDPTCH6200515-AN. Do not install both.
TotalChrom v6.2.0.0.1 CHDPTCH6200221
Supplemental Maintenance Release (SMR) CHDPTCH6200221 for TotalChrom Version 6.2.0.0.1
Problem: In TotalChrom v6.2.0: The TC Publisher reporting module will terminate abnormally if the Report Developer is not an Administrator. Frequently saving a report method in a single session has been found to 'lock' the user interface, requiring the software to be restarted.
These problems are referenced in Software Investigation Request (SIRs) #276PDA12081329, #P19MRW13202054 and their respective Program Change Request (PCRs) #1281APB, #1323APB.
In addition, this patch addresses the following problems that were found and corrected as part of ongoing development:
Name of v1 method is taken from inside file, not from file name
- Report Component groups should display a sorted list
- There is no way to determine the actual picture file of a PictureBlock
- Insertion of report component at mouse pointer fails in the body
- ItemsTable should auto-advance when multiple tokens are inserted
- ItemsTable object update sometimes fails in property sheet
- Table Captions and Titles are always left justified within envelope
- PictureBlock.DrawBegin called after picture file is set
- Should allow data load from ReportBegin event
- New PictureBlock.PictureFileSet event
- TCPub can't load data with components whose names are numeric
- On ItemsTable screen, can't set height of multiple rows at once
- Add function to see if collection has an item with a specified key
Disclaimer
This Supplemental Maintenance Release (SMR) has been tested for specific functionality but has not been through a complete regression test. Due to the nature of SMRs, PerkinElmer makes no representations regarding their use or performance and accepts no liability as a result of the use of this software. This software is provided "AS IS" and "WITH ALL FAULTS." PerkinElmer provides no warranties either express or implied, including IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In no event shall PerkinElmer have any liability whatsoever for incidental and consequential damage as a result of the performance, use or operation of this software. The customer shall have sole responsibility for adequate protection and backup of data used in conjunction with this software SMR.
To install CHDPTCH6200221:
1. Ensure that all computers are idle by stopping all active data acquisition or allowing all data acquisition runs and analyses to complete on the entire TotalChrom system.
2. Close all instances of TotalChrom.
3. Stop the PEN LCD Service by doing one of the following:
Windows NT: Use the Windows Services application in the Control Panel.
Windows 2000: Use the Windows Services application from the Administrative Tools folder in
the Control Panel.
Windows 98: Right-click the WinLCD tray icon in the task bar, and choose Close.
4. If you have not already done so, download the executable file TcPubUpd-5154.exe to a working directory.
6. Run the executable file on each TotalChrom system that has TCPublisher installed.
7. Restart the PEN LCD Service.
8. Restart TotalChrom.
TotalChrom v6.2.0.0.1 CHDPTCH6200723
Product: TotalChrom Client/Server, TotalChrom Workstation
Ver/Model/Part #: v6.2.0.0.0, v6.2.0.0.1
Document No.: CHDPTCH6200723 Date: 01/22/2002
Abstract: This patch fixes the following problems in TotalChrom v6.2.0.0.1:
Problem: (1) The HP1100 LC System doesn't continue to the next row of a sequence when a method change occurs.
This problem is referenced in Software Investigation Request (SIR) # 654PPB15041625 and Program Change Request (PCR) 81MEA.
Problem: (2) The HP1100 IPM does not support revision 4 firmware.
This problem is referenced in Program Change Request (PCR) #40MEA.
Additional Information:
HP 1100 Firmware versions tested with SMR CHDPATCH6200723:
| Test system 1: | Test system 2: |
| HP1311A Pump A.03.50 | HP1311A Pump A.04.11 |
| HP1313A Autosampler A.03.30 | HP1313A Autosampler A.04.10 |
| HP1314A Detector A.03.30 | HP1314A Detector A.04.10 |
| 610 Link firmware used for testing was 2.0. | |
Unzip the file below then open the following rtf document (smr2_chdptch6200723.rtf) and follow instructions to load patch.
TotalChrom Version 6.2.0 and 6.2.0.0.1 CHDPTCH6200523
Product: TotalChrom Client/Server, TotalChrom Workstation
Ver/Model/Part #: v6.2.0., &, v6.2.0.0.1
Document No:TWID11 Date: 07/06/2001
Abstract: In TotalChrom v6.2.0 and v6.2.0.0.1: TotalChrom methods cannot be created from Turbo Method Development; TotalChrom chromatograms cannot be created from Series 200 spectra; and spectra are not stored in newly created chromatograms that were created from LC235 spectra.
TotalChrom 6.2.0.0.0 and 6.2.0.0.1 CHDPTCH6200501
Product: TotalChrom Workstation, TotalChrom Client/Server
Ver/Model/Part #: v6.2.0.0.0, v6.2.0.0.1
Document No: TWID7 Date: 05/25/2001
Abstract: This patch fixes the following problem:
When reassignment of a component in Graphic Method Editor causes deletion of another component that is a member of a named group, the member list of the group becomes invalid. For example, if a peak currently identified as "A" is assigned to component "B" and "A" is a member of a named group "MyGroup", then the member list of MyGroup becomes invalid. The invalid group may contain a component name twice or it may now include the name of a component that previously was not part of the group. The area and amounts for the group will be invalid in any reports produced with that method.
Additional Information:
Download the .zip file below then open the rtf document (smr_chdptch6200501.rtf) and follow instructions to load patch.
TotalChrom v6.2.0.0.0 and v6.2.0.0.1 CHDPTCH6120327
Product: TotalChrom Workstation, TotalChrom Client/Server
Ver/Model/Part #: v6.2.0.0.0, &, v6.2.0.0.1
Document No:TWID6 Date: 05/15/2001
Abstract: This patch fixes the following problem:
When the HP5890 is in "Full Range" mode (which is not supported by TC) it does not return to the range mode supported by TC software.
Additional Information:
Unzip the file below then open the Notepad document (Smr_chdptch6120327.wri) and follow instructions to load both IPM's below for the HP5890S and HP5890A GC instruments.
TotalChrom WS 6.2.0.0.1 Supplemental Disk
Product: TotalChrom Workstation
Ver/Model/Part #: 6.2.0.0.1
Document No:TWID3 Date: 04/26/2001
Abstract: This supplemental disk used with 6.2 CD will install TotalChrom 6.2.0.0.1. This fixes the problem in 6.2.0.0.0 where adjusted amounts may be left blank.
Additional Information:
This disk is for use with new installs and replaces the floppy shipped with 6.2.0.0.0. This disk is not a patch for previously installed systems.
Unzip the file below then copy them to a 1.44 MB floppy and use when prompted for the supplemental disk during the install.
TotalChrom C/S 6.2.0.0.1 Supplemental Disk
Product: TotalChrom Client/Server
Ver/Model/Part #: 6.2.0.0.1
Document No: TWID2 Date: 04/26/2001
Abstract: This supplemental disk used with 6.2 CD will install TotalChrom 6.2.0.0.1. This fixes the problem in 6.2.0.0.0 where adjusted amounts may be left blank.
Additional Information:
This disk is for use with new installs and replaces the floppy shipped with 6.2.0.0.0. This disk is not a patch for previously installed systems.
Unzip the file below then copy them to a 1.44 MB floppy and use when prompted for the supplemental disk during the install.
TurboChrom Updates & Patches
TurboChrom v6.1.2 CHDPTCH6120516-COS
Supplemental Maintenance Release (SMR) CHDPTCH6120516-COS for TurboChrom Version 6.1.2
CHDPTCH6120516-COS fixes the following problem that exists in TurboChrom Version 6.1.2:
Problem: UV200 Under digital control reports peak/area heights 2X compared to reploted result.
This problem is referenced in Software Investigation Request (SIR) # 250FLV23130930 and Program Change Request (PCR) # 47DSL.
The CHDPTCH6120516-COS patch corrects the plot labels only. It does not make the analog and digital outputs agree. It will not require revalidation. See attached Software Advisory Notice, CHDADV6120321.doc, included in the zip file below for more information.
Choose between the CHDPTCH6120516-COS and CHDPTCH6120516-AN. Do not install both.
TurboChrom v6.1.2 CHDPTCH6120516-AN
Supplemental Maintenance Release (SMR) CHDPTCH6120516-AN for TurboChrom Version 6.1.2
CHDPTCH6120516-AN fixes the following problem that exists in TurboChrom Version 6.1.2:
Problem: UV200 Under digital control reports peak/area heights 2X compared to analog
This problem is referenced in Software Investigation Request (SIR) # 250FLV23130930 and Program Change Request (PCR) # 47DSL.
The CHDPTCH6120516-AN patch makes the analog and digital outputs agree. It may require revalidating the system. See attached Software Advisory Notice, CHDADV6120321.doc, included in the zip file below for more information.
Choose between the CHDPTCH6120516-COS and CHDPTCH6120516-AN. Do not install both.
TurboChrom 6.1.2.0.1 CHDPTCH6120330
Product: TurboChrom Client/Server, TurboChrom Workstation
Ver/Model/Part #: v6.1.2.0.1
Document No: TWID9 Date: 06/11/2001
Abstract: Problem in TurboChrom v6.1.2; Batching from Report to Replot using an Index file does not print replots if the complete path length for the Report file and Method Process file is greater than 65 characters.
CHDPTCH6120330 fixes this problem by allowing a path length of 100 characters.
TurboChrom 6.1.2.0.1 CHDPTCH6120425
Product: TurboChrom Client/Server, TurboChrom Workstation
Ver/Model/Part #: 6.1.2.0.1
Document No:TWID8 Date: 05/25/2001
Abstract: This patch fixes the following problem:
When reassignment of a component in Graphic Method Editor causes deletion of another component that is a member of a named group, the member list of the group becomes invalid. For example, if a peak currently identified as "A" is assigned to component "B" and "A" is a member of a named group "MyGroup", then the member list of MyGroup becomes invalid. The invalid group may contain a component name twice or it may now include the name of a component that previously was not part of the group. The area and amounts for the group will be invalid in any reports produced with that method.
Additional Information:
Unzip the file below then open the following rtf document (smr_chdptch6120425.rtf) and follow instructions to load patch.
TurboChrom 6.1.2.0.1 CHDPTCH6120327
Product: TurboChrom Client/Server, TurboChrom Workstation
Ver/Model/Part #: v6.1.2.0.1
Document No: TWID5 Date: 05/15/2001
Abstract: This patch fixes the following problem:
When the HP5890 is in "Full Range" mode (which is not supported by TC) it does not return to the range mode supported by TC software. This patch effectively solves this matter.
Additional Information:
To install patch CHDPTCH6120327:
Unzip the file below then open the Notepad document (Smr_chdptch6120327.wri) and follow instructions to load both IPM's below for the HP5890S and HP5890A GC instruments.
Copyright© 2016 PerkinElmer Instruments LLC, All rights reserved. Information in this document and any software that may accompany this document (referred to as a Software Advisory) is provided "As Is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. The user assumes the entire risk as to the accuracy and use of this information. This Advisory may be copied and distributed subject to the following conditions: 1) All text must be copied without modification and all pages must be included; 2) If software is included, all files on the disk must be copied without modification; 3) All components of the advisory must be distributed together; and 4) this Advisory may not be distributed for profit.